Zendesk AI
Enterprise AI for customer service
Starting Price
$55/mo
Pricing Model
Per agent
Free Tier
No
About Zendesk AI
AI agents, intelligent triage, and automated workflows built into Zendesk. Handles ticket routing, first responses, and agent assist for enterprise teams.
Best For
Enterprise customer service teams
Key Features
- AI ticket triage
- Agent assist
- Auto-responses
- Intent detection
- Quality assurance
Category
Customer Support →How Zendesk AI compares in Customer Support
The 4 customer support agents we track, listed alphabetically. 1 of the 4 publish a free tier. Prices are the vendor’s own published starting figure and change without notice — check the vendor’s pricing page before committing.
The bar under a price compares that plan with the dearest monthly plan in this table (3 of the 4 rows are flat monthly prices). Custom, per-seat, per-usage and annual prices are not on the same scale, so they carry no bar — a missing bar does not mean cheaper.
| Tool | Starting price | Pricing model | Free tier |
|---|---|---|---|
| Intercom Fin | $0.99 per resolution | Per resolution | No |
| Synthflow | $29/mo | Subscription | No |
| Tidio | $29/mo | Freemium | Yes |
| Zendesk AI (this page) | $55/mo | Per agent | No |
